Customer service

We help our clients to achieve goals for customer satisfaction, sales, retention, win-back or other goals that are important in order to develop the relationship with customers and strengthen the brand. Ageris helps clients to develop customer contact through multiple channels such as phone, chat, voice mail, e-mail, mail and web.

Ageris uses behavior-based methods for conversation analysis and related tools to develop end-customer dialogues and analyze success factors and areas for development. Behavioral-based methods for conversation analysis are used to developed customer conversations in order to strengthen key performance indicators such as sales, customer satisfaction and resolution rate. Ageris have the skills, methods and tools needed to create new and greater values for our clients.

Jason-Callcenter-Outsourcing
Jason, customer service representative at Ageris